http://www.aaronjewelryart.com/faq-hebrew

FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked:

 

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About us

So it all started with a great love to collect. As a child I collected cards, stamps, rocks, erasers really anything, when I grew up my collections have grown and I’ve added to them many other collections.

I studied art and flea market was my second home, I learned from everyone who was willing to teach me. I worked in auctions, sweep the floor, dusting items, and making coffee, helping friends with second-hand shops and antiques from Europe and Israel ... I went to the flea markets in the world ... I learned and enjoyed every minute …

The years passed, I had children and my love and passion for artifacts Vintage items and antiques just grew, and I felt a need to share it and inspired by my children I created this site out of my great love for art and a desire to share and make this topic accessible for everyone including the younger generation which escapes into the computer, in a fun and a lighthearted way.

So what you will find on my site?

Jewelry, silverware, Judaica, and collectibles from different materials such as silver, 925 sterling silver, gold, Gemstones, bronze, wood, paper, glass and More ... a work of art by artists from different periods Ancient Vintage and New.

*We renew and refresh our collections almost every, day items with unique designs, rich variety and replenished, allowing each and every one of any age, find their special item.

 

 

 

 

 

 

 

Payment

 

What forms of payment can be paid on the site?

We accept all credit cards via PayPal only.

Please note that your bank or credit company determines the conversion fee and foreign cards may charge additional fees. Please contact your credit card company or your bank details.

 

Is the site secured purchases?

PayPal transactions are completely secured. For details enter PayPal web site.

 

Is my credit card information stored in the system?

No, Aaron Art does not keep sensitive information of its customers. Since the payment is made through PayPal.

 

Can I change the payment method after the acquisition is completed?

Unfortunately, once the order has been completed, you cannot replace the other selected payment method.

If you want you can contact PayPal and cancel the deal and get full credit as long as the order was not sent.

 

 

 

 

 

 

 

Shipping

 

How will the item arrive at me?

After payment confirmation from PayPal, your item will send up to 2 business days to the address you left on the order form.We send via Israel Post, only to places Israel post reach.

* Email will be sent to you, indicating the date and number registered, so you can track the package.

 

I received an email saying my order was sent, how one knows when it will come?

Since we send via registered mail of Israel Postal, you can log in Israel Post web site and enter the number that you received by email registered for details.

 

Where do you send?

We send packages to Israel and abroad wherever Israel Post reach it.You can enter the site of the Israel Postal and check the destinations.

 

Can you change the delivery address after the order has been placed?

Yes, just as long as the order was not sent. We will be happy to help you to make the change, please send us an email to aaronjewelryart@gmail.com specify that you wish to replace a mailing address with your new address and we will contact you within 24 hours to approve the new address.                          

In addition (not instead), you can call the phone: 052-6930077 between the hours of 8: 00 to 16:00 Sunday to Thursday (phone call cannot replace a written document).

 

There is a possibility to collect the item myself?

At this stage, there is no such possibility.

Updated later.

 

 

 

 

 

 

Refunds

 

Do refund including the cost of a full transaction?

If the item was sent and returned: return includes only the price of the item and not shipping costs.

If the item has not yet been sent to: refund includes the price of the item and the shipping price.

 

Can I cancel my order?

To cancel a reservation, please contact the email aaronjewelryart@gmail.com where you specify your request.

In addition (not instead), you can call the phone: 052-6930077 between the hours of 8: 00 to 16:00 Sunday to Thursday (phone call cannot replace a written document).

 

I received the item, you can replace it with another identical item?

Aaron art has a unique and individuals items, (unless stated otherwise on the "Quantity").                   

We specify each page item, item condition, the buyer must examine the photographs well, they are an integral part of the description of the item. Items are sold as they are = as is.

More details on the conference eBay article "status item categories", also enter our Blog where every week we bring Posts based on customer questions and more…

 

 

 

 

 

 

MAKE OFFER

 

MAKE OFFER what is it? And how does it work?

MAKE OFFER it is an option that “Aaron art” gives its customers, offering a lower bid than what appears on the site.

For example, the site has an item that costs $ 100, you can send an email to mailto:aaronjewelryart@gmail.com proposal on the item you have to Specify: SKU number, phone, email, and offer, for example, $ 90.

Aaron Art will examine the proposal and will send you one of three options:

1. If your offer was accepted: you will receive Email with a PayPal charge payment of the amount agreed upon.

2. Your proposal was not accepted but will get a "counter offer": where Aaron Art will send you proposal, for example, 95 $. Which you can confirm by e-mail, or did not approve.

3. If your offer was rejected: you will get Email about it.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

item condition

 

What is " item condition"?

Items on the site are unique and individual, selected for fairs in Israel and around the world, the items are sold AS IS!

As we specify on each page item, item condition, the buyer must examine the photographs well, they are an integral part of the description of the item. Items are sold as they are = as is.

More details on the conference eBay article "condition item categories", also enter our Blog where every week we bring Posts based on customer questions and more…

 

New

Brand new item, it is not being used, the item may be missing the original packaging or in the original packaging. If there are defects in the item shall be stated in the description.

 

Used

Item, used in the past. Item can be signs of reasonable wear depending on the age. If there are defects in the item shall be stated in the description.

 

Brand new

New, never been used in perfect condition.

 

Like New

Item looks new, but it is used a minimum. If there are defects in the item shall be stated in the description.

 

Very Good

Item in excellent condition. There is no visible damage minimal wear. If there are defects in the item shall be stated in the description.

 

Good

Used in good condition. Reasonable wear and usable and minimal defects shall state the description of the item.

 

OK

An item with maybe a little damage, if any defects shall state the description of the item.

 

 

 

 

 

 

 

 

Measurements

 

How do I know my ring size?

Attached chart ring Measurements.

In addition, enter our Blog for explanation and informational videos.

 

How do I know my bracelet size?

In addition, enter our Blog for explanation and informational videos.

 

How do I know what length of chain to choose?

In addition, enter our Blog for explanation and informational videos.

 
 
 
 
 
 

< Contact us? You still have a question?>

Contact Us

MailBox: 118 , Zip: 65115

Tel Aviv Tel: 052-6930077

Israel

aaronjewelryart@gmail.com

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